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Shipping & Returns

Pro Shipping:

Simple, we use cart total for U.S. and cart Weight for International (downloadable items are calculated separately because downloads are not shipped, they're emailed)!

 

Cart Total Value  *            U.S.
$12.01-24.00 $4.95
$24.01-$34.99 $5.95
$35.00-$44.99 $6.95
$45.00-74.99 $7.95
$75.00 and Up FREE!

 

Cart Total Value        
International 
$0.00-19.99 $5.95
$20.00-39.99 $7.95
$40.00-69.99 $11.95
$70.00-99.99 $15.95
$100.00-149.99 $19.95
$150.00 and Up $22.95

 

*Total value of physical items to be shipped.

**Total weight of physical items to be shipped.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are currently charged at wieght of items in cart measured in ounces. The cost of shipping on any one order cannot be combined with another order once the items in your cart are complete so please be sure to check twice before completing your order.



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